Information we collect
When you use this website, we may collect information you provide directly, including your name, work email, telephone number, organisation, job role, country and the details you include in an enquiry, demo request, webinar registration or newsletter subscription. Event registrations may also include company type, areas of interest, attendance status and marketing preferences.
We may also process limited technical information needed to operate and protect the website, such as request timestamps, security logs, session information and browser storage used for site preferences and administration.
How we use information
We use personal information to respond to enquiries, manage demo requests, administer events and webinars, send registration confirmations and reminders, deliver requested communications, improve website operations, protect the service against abuse and maintain business records. Where you choose to receive product updates or future event invitations, we use your contact details for those communications until you unsubscribe or withdraw consent.
Sharing & service providers
SafariSync does not sell personal information to advertisers. We may share information with service providers that help us host the website, deliver email, operate event or meeting platforms, maintain infrastructure or provide other services necessary to fulfil your request. We may also disclose information where required by law or to protect the rights, security and integrity of SafariSync, our users or others.
If a webinar or event is organised with a named collaborator, information is not automatically shared with that collaborator unless this is stated during registration, required to deliver the event, or you separately agree.
Cookies & browser storage
The public website uses essential browser storage for preferences, registration flows and similar functionality. The administration area uses secure session technology to keep authorised users signed in. Optional analytics or marketing technologies may be used where enabled and, where applicable, subject to your consent choices. See our Cookie Policy for more information.
Retention & security
We keep information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet legal and security requirements. Retention may vary depending on whether the information relates to an event, enquiry, marketing subscription, customer relationship or security record.
We use organisational and technical measures appropriate to the website and its hosting environment, including controlled administrative access, server-side validation, rate limiting and restricted access to private application data. No online system can guarantee absolute security.
Your choices & rights
You may ask us to access, correct or delete personal information we hold about you, object to or restrict certain processing, or withdraw consent where processing is based on consent. You may unsubscribe from marketing communications at any time by contacting us or using an unsubscribe option where provided. Applicable data-protection law may provide additional rights.
Contact
For privacy questions or requests, contact SafariSync at info@safarisync.cloud, call +254 759 200953, or write to SafariSync ERP, 90 Degrees By Tsavo, Embakasi, Nairobi, Kenya.
We may update this policy when our website, services or legal obligations change. The effective date above identifies the current version.